15 Comments
User's avatar
Mike Goitein's avatar

Platforms inevitably go through different phases and cycles.

I think the most vocal complainers about Substack’s changes are those who profited from an earlier approach that no longer works.

But change is inevitable, and you have to continuously reinvent yourself, your content, and your business model if you want to keep pace.

As you say, John, that’s a feature, not a bug

John Brewton's avatar

Thanks, Mike! Couldn’t agree more!

Hodman | How To Build With AI's avatar

This is what I was thinking: Pangram was Substack's way of appeasing the largest creators on here who were complaining about the platform's growth in new creators.

Fernando C. Gaspar's avatar

Totally agree John. Substack decided to become a social network, so now there's no way back. And the only way for a social network is up: it needs to be large. Grow.

My real concern is how do we stop it from enshitifying the user experience, once it gets big, like all other social networks did.

Ruben F. Salinas PhD's avatar

Sadly, I'm not hopeful here...unless Substack realizes what its ultimate power truly is.

John Brewton's avatar

I’m hopeful that its investors will help the team to see its value.

Chris Tottman's avatar

You mean it's not a giant?! 😳 Okay - maybe its in toddler mode and growing up fast 💪

Ruben F. Salinas PhD's avatar

Agree on the funnel, and after three exits I read this as a balance sheet question. The feed is a rented asset, the list is an owned one, and businesses live or die on that difference the day the terms change. Your line between acquisition work and uncompensated platform labor is the sharpest framing of the trade I have seen. The attribution ask is the right hill.

John Brewton's avatar

Thanks, Ruben! Appreciate you my friend.

Ruben F. Salinas PhD's avatar

Any time!

Juan Salas-Romer's avatar

Conversion falling while chances to convert rise is not decline. Where I land with you is attribution. I cannot plan a week around numbers I cannot trace.

John Brewton's avatar

Perfectly put my friend. 🤓🙏🏻

Luis Llorens's avatar

Do we know how fast Substack is growing?

Daniel Ionescu's avatar

I think people are underestimating how much bigger the opportunity becomes if Substack wins discovery.

A newsletter platform competes for creators.

A social platform competes for everyone’s attention.

Those are completely different markets.

Sharyph's avatar

If you want to build a real business, you need top-of-funnel discovery.

A lower conversion rate on a massive audience almost always beats a high conversion rate on an audience of twenty people.